Our Process

Building Custom Software Faster & Smarter

The Foundry Framework is our toolbox for building Custom Software Development. It contains a suite of modules that can be pieced together to create the ideal workflow and process management software for your business.

More About Our Framework

Because of its modular design, it allows the Software to be customized and tweaked to your specific requirements, so you’re not fixed to a certain structure like most modern software such as SalesForce, NetSuite, and others.

Industry Solutions

Having the module and highly customisable ability allows us to build custom software specific to your industry and your business. This can be packaged for a variety of solutions.

1. Consultancy / Agency Management
2. WorkFlow Management
3. Resource Management
4. Customer Relations Management
5. Sales Management
6. Credit Service Management

WHAT WE OFFER

Features

Workflow and Approvals

One of the ways in which your company will instantly increase its efficiency is by optimizing workflows. Our software can facilitate optimization by automating processes like data collection, data analysis, marketing campaigns and other tasks that were previously done manually. They also offer reporting and analytics to help users identify problem areas in order to improve them.

File Management

Don’t let files go missing, or left on your desktop without knowing where or who it belongs too. Our Software will allow you to upload any file and associate to a job or a client.

Access Control & Permissions

For added security, you can restrict your employees’ access based on their role in the organization. Control what different users see within our system to prevent data leaks and security breaches. This allows you to manage your employees’ activity based on level and keeps your customers’ data safe.

Reports and Dashboards

With our software users can view statistics in a highly visual, engaging perspective using customized reports and dashboards. They offer real-time data updates and a platform that can be accessed from various portals, improving ease of access for a variety of personnel. Management can use these reports to make data-driven decisions — an investment in our software is an investment in the future of your business.

Project Management & Tracking

Being able to track monthly deliverables is key to ensuring that a quality service is provided your clients. Our Service Status tool, tracks and ensures that all contracted and promised deliverables are met and achieved within the required timeframe and spec.

Email Client Integration

Don’t depend on Outlook or IBM notes our software can do double duty for you. When a customer calls needing support, your staff can easily pull up their previous interactions and information to give them the best care possible.

Chat Integration

The chat feature is priceless to a modern user. Our software can integrate a chat program like freshchat directly, you can chat with employees, partners and provide customer support, all from the same place where your information is.

Client and Contact Management

Client and Contact management is a core element of our software. This allows users to segment your contacts into groups to organize and better cater to them. With this, you’ll be able to gather crucial customer data and bolster your marketing strategies when introducing new products. It also improves the personalization of all contacts with customers, making them feel important and catered to. This is a key factor in customer satisfaction!

Sales Tracking

Being able to keep track of all your sales is a key requirement for success. Our software doesn’t let a single sales optionality fall by the wayside, inspired by tried and tested collaboration tools that organizes your projects into boards and list, our software will track your sales.

Monthly/Retainer Service

Any software solution would evolve over time and the rate at which technology is changing is ever increasing. Thus a monthly retainer or service plan becomes essential. Your custom software solution is a key part of your business, so we have to make sure that it keeps running smoothly. The aim is no downtime and continuous improvements.

Let’s Get In Touch

Tell Us About Your Software Development Project

Book Consultation

Week Days (8am – 5pm)

Opening Hours

+27 11 326 4367
+27 76 932 9898

Call Us

info@co-foundry.co.za

Email Us