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Software Development | Digital Products | Top Tier IT Contractors
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Software Development | Digital Products | Top Tier IT Contractors

OUR SOLUTIONS

Customer Relationship Management Systems

Excellent customer service means you’re responsive, on-the-ball, and make your customers feel cared for.

When scaling your customer base, unless you have a well-planned digital system to manage customer relationships, customer service falls apart.

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By digitising your customer relationship processes you:

  • Get more leads by systematising and tracking customer acquisition.
  • Easily update and access all customer details and communication history.
  • Understand purchase history and customer journeys fully.
  • Improve customer service staff efficiency. Less staff can handle more customers more easily.
  • Give your customers a better overall experience because they’re getting what they want far quicker and with less hassle.

Who needs a Customer Relationship Management System or CRM?

  • Sales teams who want to improve their marketing and lead generation workflow.
  • HR departments that handle large amounts of internal staff communication.
  • Businesses that value excellent customer service, care and support.
  • Anyone who wants to create a better overall experience for their customers.

Did you know that the average return on a CRM system is 8.7 times the cost?

source: Nucleus Research

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OUR WORK

Key Projects​

We’ve completed over 100 different web based projects from websites to applications, social communities and others. These are a few of our highlights.

The Stylista
Alcatel One Touch
Way With Words
MediPet
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HOW WE CAN HELP YOU

Find The Right Roles

Software Engineers

Quality Assurance Engineers

Project Managers

Product Designers

Technical Architects


And Others…

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Let’s Get In Touch

Tell Us About Your Web Application Development Project

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Week Days (8am – 5pm)

Opening Hours

+27 11 326 4367
+27 76 932 9898

Call Us

info@co-foundry.co.za

Email Us

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